Office Hours: Monday–Friday, 9am–5pm MST (Saturday–Sunday: Closed)
Introduction
OptiTrack Inc. (“OptiTrack,” “we,” “our,” or “us”) is an agile marketing company specializing in performance-driven campaigns, analytics, and digital optimization. We are committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have when interacting with our website and services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide to Us
We may collect personal information that you voluntarily provide when you:
– Fill out a contact form or request a consultation
– Communicate with us via email or phone
– Subscribe to newsletters or updates
– Participate in discovery calls, strategy sessions, or onboarding
– Share business data or marketing assets necessary for our services
The types of information we may collect include:
– Name, company name, and job title
– Email address and phone number
– Business goals, project requirements, and campaign objectives
– Any files, documents, or content you choose to share with us
1.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical and usage information, such as:
– IP address and approximate location
– Device type, operating system, and browser type
– Pages visited, time spent on pages, and referring URLs
– Clickstream data and general site interaction metrics
We use this information to understand how visitors use our website, improve performance, maintain security, and enhance the overall user experience.
1.3 Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, and similar technologies to:
– Enable essential site functionality
– Analyze traffic and usage patterns
– Support marketing and campaign optimization
You can manage cookies through your browser settings. Disabling certain cookies may affect your experience on our website.
2. How We Use Your Information
OptiTrack Inc. uses the information we collect for the following purposes:
– To provide, operate, and improve our marketing services
– To respond to inquiries, consultation requests, and support needs
– To analyze performance and optimize campaigns and strategies
– To personalize and refine communication and client experience
– To prepare proposals, audits, and data-driven marketing insights
– To maintain the security and integrity of our systems and website
– To comply with legal, regulatory, or contractual obligations
We do not sell your personal information.
3. How We Share Information
We may share your information in the following situations:
Service Providers and Partners: We may share information with trusted third-party vendors that help us operate our business and deliver our services, such as analytics platforms, CRM tools, email service providers, hosting providers, and advertising or attribution tools.
Business Purposes: These third parties are only allowed to process information on our behalf and are bound by contractual confidentiality obligations.
Legal Requirements: We may disclose information if required by law, in response to valid legal processes, or to protect our rights, property, or safety, or that of our clients or others.
We do not share your information with third parties for unrelated commercial purposes.
4. Data Security
We implement commercially reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure. These measures may include secure servers, access controls, and periodic reviews of security practices.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal information only for as long as necessary to:
– Provide our services and manage client relationships
– Comply with legal and regulatory obligations
– Resolve disputes and enforce agreements
– Maintain necessary business records
If you would like us to delete your information, you may contact us using the details provided in the “Contact Us” section below. We will review your request in accordance with applicable laws.
6. Children’s Privacy
Our website and services are intended for business and professional use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.
7. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, which can include:
– The right to request access to the information we hold about you
– The right to request correction or updating of inaccurate information
– The right to request deletion of your personal information
– The right to opt out of receiving marketing communications
You can exercise these rights or update your contact preferences by emailing us at info@optitrackinc.com. We may need to verify your identity before processing certain requests.
8. International Visitors
Our website is operated from the United States. If you access our website or provide information from outside the U.S., you understand that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy practices, content, or policies of these third parties. We encourage you to review their privacy policies separately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us:
OptiTrack Inc.
680 S Cache Street, Suite 100-8640
Jackson, WY 83001
Email: info@optitrackinc.com
Phone: +1 (323) 215-9566
Office Hours: Monday–Friday, 9am–5pm MST